At Axion Fleet Logistics (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and communicate with us.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, delivery addresses, billing information, and identification details you provide when using our services or contacting us.

• Order & Delivery Details: Package information, tracking numbers, recipient details, and delivery instructions.

• Account Information: Login details, preferences, saved addresses if you register on our platform.

• Technical Information: IP address, browser type, device information, pages visited, and cookies collected through our website.

• Marketing & Communication: Your communication preferences and responses to our promotions.

2. How We Use Your Information

We use your information to:

• Process and deliver your shipments

• Provide customer support and service updates

• Improve and optimize our website and services

• Communicate with you about your deliveries and account

• Send you marketing promotions (if you opt-in)

• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We may share your information with trusted third parties:

• Delivery partners, couriers, and logistics providers to complete your orders

• Payment processors to handle transactions securely

• Marketing and analytics partners (e.g., Google Analytics, Facebook Ads)

• Legal authorities when required by law

We do not sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. For more information, please see our Cookies Policy.

5. Your Privacy Choices

You have the right to:

• Access, update, or delete your personal data

• Opt out of receiving marketing emails

• Disable cookies through your browser settings

• Request a copy of the information we hold about you

To exercise your rights, please contact us at the details below.

6. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your information only as long as necessary to provide our services and for legitimate business or legal purposes.

8. International Users

Our operations are based in Singapore, and your data may be processed and stored there. By using our services, you consent to this transfer.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Axion Fleet Logistics
Changi Logistics Centre
19 Loyang Way, Singapore 508724
Email: support@axionfleet.com